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Best Conference Venue Customer Service Finalist


Westminster's One Great George Street is honoured to have been selected as a finalist in the category 'Best Conference Venue Customer Service' at the 2017 Conference Awards, with the winner due to be announced at an events ceremony on 30th June 2017.

Encapsulated within the The Global Conference Network (GCN) brand, the Conference Awards is the network's flagship event. Now in its 6th year and attracting over 600 conference professionals, this awards body recognises and rewards excellence for events and teams from across the globe.

One Great George Street's historic yet highly innovative venue has gained an excellent reputation for hosting successful conferences of diverse sizes and for distinct markets. As a result it enjoys high levels of repeat business and regular glowing client testimonials. 

As the venue's recent conference testimonials reveal; the core reason for its success as a conference venue rests in its own people and the exceptional customer service which they continually offer to clients from concept to completion. The testimonials demonstrate that the customer-facing Event Managers have built fantastic relationships with their clients and worked as a team by utilising the flexibility offered by the venue’s various in-house departments, such as catering and AV, to proactively negate potential event risks, and offer tailored and innovative ideas to exceed their clients’ expectations. 

The excellent customer service offered by One Great George Street has not happened overnight. It is the product of years of continued investment in its own staff through excellent working conditions, an effective appraisal system, recognition schemes, rewards programs and training initiatives to engender staff longevity, loyalty and good service. 

One Great George Street's values and standards form a core part of the organisation. As well as having a stunning building its emphasis is on flawless service. Its customer service charter is put into practice every day and encapsulates the whole conference experience. 

About One Great George Street

One Great George Street is an award-winning Grade II listed central London venue located just a stone's throw away from the Houses of Parliament, Westminster Abbey, Buckingham Palace and St James's Park. Built between 1910-13 and home to the Institution of Civil Engineers, this magnificent four-domed Edwardian building offers 21 flexible function rooms including the magnificent Great Hall with up to 400-guest capacity, an expert in-house catering team serving delicious modern European cuisine, and an exceptional on-site Audio Visual team.

Renowned for its high quality of standards, service, ideal location and excellent transport links, One Great George Street is ideal for: 

- Conferences & Events 
- Filming Location 
- Meetings
- Private & Fine Dining 
- Gala Diners 
- Press Conferences 
- Product Launches 
- Wedding Ceremonies & Receptions 
- Lectures & Seminars (2 Theatres with Tiered Seating) 
- Fashion Shows
- Exhibitions (Small & Medium) 

Stay tuned with One Great George Street across our social media forums: 

- Twitter: @OGGSVenue 
- Facebook: OGGSVenue 
- LinkedIN: One Great George Street 

For further information contact: 

Katie McCarthy 
Marketing & PR Manager 
[email protected]